13. 要求某人采取行動：

　　We must insist that ...DO... (DO指動詞原型)

　　注：請注意這一句型和句型8的區(qū)別。

　　環(huán)境：

　　We must insist that you deliver the goods immediately.

　　14. 警告：

　　Unless...

　　If...(not)... We will be forced to ...

　　環(huán)境： (What warnings would you give these people?)

　　A company that has not paid your bill

　　Unless you pay the bill, we will be forced to take legal actions.

　　Another company that is using your company's car park

　　If you do not move your car away from our park, we will be forced to turn to the police.

　　An employee who always arrives late for work

　　Unless you come to work on time, we will be forced to fire you.

　　A builder who has left a lot of their tools in your office

　　If you do not take your tools from our office, we will be forced to throw them away.

　　15. 強烈抱怨：

　　注：

　　強烈抱怨遵循以下步驟：

　　a. 闡述發(fā)生的問題：it is now over nine months since we placed this order and we are still waiting for the cabinets.

　　b. 使用句型12：I should like to point out that we have already paid for these cabinets.

　　c. 使用句型 13：we must insist that you deliver them immediately.

　　d. 使用句型14：unless we hear from you within 7 days we will take legal action.

華夏版《劍橋國際商務英語:學生用書（第三版）》

全書共設15個單元。涉及各種主要商務活動以及各種情景下的商務英語用語規(guī)范。該書在歐美以及世界其他國家和地區(qū)深受歡迎，有很高的知名度。本教材的語音教學部分由4盒錄音帶組成，它們在使用本教材的過程中是必不可少的。新版采用全彩色印刷，生動美觀。

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